GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 1
Client Agreement
TERMS OF BUSINESS FOR A RETAIL CLIENT. THIS IS AN IMPORTANT DOCUMENT. IT FORMS PART OF A LEGAL
CONTRACT, AND YOU MUST READ AND ENSURE THAT YOU UNDERSTAND ITS CONTENTS. YOU SHOULD TAKE
INDEPENDENT LEGAL ADVICE IF THERE IS ANYTHING IN THESE TERMS THAT YOU DO NOT UNDERSTAND. 1. Introduction
1.1 This Client Agreement provides for the terms and conditions (Terms) that will govern the services that GUDAX
Prime Limited (“we, our or us”), which is a registered trading name, will provide to you. GUDAX
is a Autonomous Island of Anjouan registered company located in Mutsamudu, Autonomous Island of
Anjouan, Union of Comoros. 1.2 Our Group Companies may act as agents for us and we may act as agents for one or more of our Group
Companies. This will be disclosed at or before the time of executing a transaction. It will also be recorded
on the confirmation. These Terms shall apply unless our Group Company expressly requires otherwise. 1.3 We will deal with you as principal unless we inform you that we are dealing with you as agent generally or
concerning any transaction or class of transactions. You will enter into transactions as principal unless
otherwise agreed in writing by us. 1.4 You acknowledge and agree that, by opening an Account via our Online Facility, your electronic acceptance
of these Terms and your use or continued use of our services, you agree to be bound by these Terms (and
any variation of these Terms as notified to you from time to time). A current and definitive copy of this
Agreement (as amended from time to time) will be available to you on the Website at all times. 1.5 You agree under these Terms to notify us immediately of any changes to any information you have
provided to us in connection with these Terms. 1.6 In this Agreement we have used defined words and terms to make it easier to read. After a definition or an
explanatory word or phrase, we have included the relevant defined word or term in bold between brackets. Unless the context requires otherwise, all other uses of a defined word or term will have the same meaning. 1.7 The Terms may be updated from time to time, and we shall notify you of any updates as soon as
reasonably practicable. 2. Our Obligation to Know Our Client
2.1 We are required to identify each of our clients, the nature of each client’s business and other details
relating to Transactions (referred to as ‘Customer Due Diligence’ or ‘Know Your Customer’ (CDD)).
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 2
2.2 You agree to provide us with all the information required as part of our CDD procedures. You authorize us
or any agent to investigate your identity, credit standing and any current and past investment activity, and
in connection with such investigations, to contact such banks, brokers and others as we deem appropriate. 2.3 You agree that we may withhold any monies due to you until we have received all requested CDD
documentation. 2.4 We do reserve the right to amend and correct any clients’ details at our own discretion on the company’s
trading platform when details contained on the application form are incorrect or missing when compared to
the clients’ CDD documentation. 3. Registration Information
GUDAX is located at Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, and is
incorporated in Autonomous Island of Anjouan. 4. Our Service
4.1 Subject to these Terms and the acceptance of your application to open an account with us, we will
maintain one or more funds in your name and will provide you with execution-only dealing services about
contracts in Foreign Exchange (FX), Contracts for Difference (CFDs) or other product where the underlying
investments or products include foreign exchange contracts, metals, equity indices and commodities. Our
offering will also include any other financial products we may offer through the Online Facility from time to
time (the Services). 4.2 Orders for execution of a Transaction, unless otherwise agreed by us, are to be given to us electronically
through our Online Facility to buy at the quoted offer price (long position) or sell at the quoted bid price
(short position) for the relevant Reference Asset. 4.3 You acknowledge and agree that unless otherwise agreed in a formal written instrument, you will not be
entitled to delivery of, or be required to deliver, any Reference Asset, nor will you acquire any interest in
any Reference Asset. 4.4 You acknowledge and agree that we have the right to close any Transaction at our sole and absolute
discretion without notice. 4.5 We will not provide you with (and will not be under any duty to provide) advice on the merits of a particular
transaction or provide you with personal recommendations about any transaction. This means that you
should make your assessment of any transaction that you are considering or of the composition of your
account(s) and should not rely on any opinion, research or analysis expressed or published by us or our
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 3
Group Companies as being a recommendation or advice in relation to that transaction. 4.6 Any legal, accounting, tax or other adviser we retain shall be the legal, accounting, tax or other adviser to
us alone. You are responsible for selecting, maintaining and remunerating any legal, accounting, tax or
other adviser that may advise you. We or any of our Group Companies or any legal, accounting, tax or
other adviser retained by us will in no circumstances be deemed to be a provider of legal, accounting, tax
or other advice to you, any Group Company of yours or any other person. 4.7 Provision of the Services will not, unless expressly agreed between us in writing, give rise to any fiduciary
or equitable duties on our part or that of our Group Companies. You agree that nothing contained in these
Terms shall create any fiduciary, trustee, agency, joint venture or partnership relationship between us or
any Group Company of ours, on the one hand, and you or any Group Company of yours on the other. 5. Providing A Quote
5.1 Upon your request, we may (at our absolute discretion) provide you with a relevant nonbinding quotation
and details of charges for each Transaction. Such quote will be either the bid/offer prices in the Underlying
Market or our own bid/offer prices and details of which basis will apply may be found in the Contract
Specifications or obtained from our dealers upon request. We will charge you for opening and closing a
Transaction per the type of account you choose. For the latest details of our account structures, please
visit our Website. 5.2 The quoted rates are relevant when we provide the quotation to you. Such rates are subject to change. You
acknowledge that both our Spreads and Market Spreads, can widen significantly in some circumstances, that they may be different from the same size as the examples given in the Contract Specifications and
that there is no limit on how large they may be. You acknowledge that when you close a Transaction, the
Spread may be larger or smaller than the Spread when the Transaction was opened. For Transactions
transacted when the Underlying Market is closed or in respect of which there is no Underlying Market, the
figures that we quote will reflect what we believe the market price in an Instrument is at that time. You
acknowledge that such statistics will be set by us at our reasonable discretion. The Spread quoted by us
will reflect our view of prevailing market conditions. 5.3 You may request a quote to open a Transaction or to close all or any part of a Transaction at any time
during our normal hours of trading for the Instrument in respect of which you wish to open or complete the
Transaction. 5.4 If we choose to provide a quote, we may provide a quote either orally by telephone or electronically via our
Online Facility or by such other means as we may from time to time notify to you. Our quote is not an offer
to open or close a Transaction at those levels. You will need to initiate a Transaction to offer to close or
open a Transaction, and we, acting reasonably, may accept or reject your offer at any time until the
Transaction has been executed or we have acknowledged that your offer has been withdrawn. A
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 4
Transaction will be opened or, as the case may be, closed only when your request has been received and
accepted by us. Our acceptance of an offer to open or close a Transaction, and thus the execution of the
Transaction, will be evidenced by our confirmation of its terms to you. 5.5 In any event, we reserve the right to reject your offer at the level quoted if any of the following factors are
not satisfied: 5.5.1 The quote has been obtained from us by these Terms;
5.5.2 The quote is not to be expressed as being given on an ‘indicative only’ or similar basis;
5.5.3 If you obtain the quote by telephone, it must be given by a person who is a dealer, employed by us
and your offer to open or close the Transaction must be presented during the same telephone
conversation in which you obtained the quote and the dealer providing the quote must not have
informed you before you make the offer to open or close the Transaction and that offer has been
confirmed as accepted by us that the selection is no longer valid;
5.5.4 If you obtain the quote electronically via our Online Facility, your offer to open or close the
Transaction and our acceptance of your offer, must be given while the quote is still valid;
5.5.5 The quote must not be Manifestly Erroneous;
5.5.6 When you offer to open a Transaction, the number of shares, contracts or other units in respect of
which the Transaction is to be opened must be neither smaller than the Minimum Size nor more
significant than the Normal Market Size;
5.5.7 When you offer to close part but not all of an open Transaction, both the part of the Transaction
that you offer to complete and the part that would remain open if we accepted your offer must
not be smaller than the Minimum Size;
5.5.8 A Force Majeure event must not have occurred;
5.5.9 When you offer to open a Transaction an Event of Default must not have occurred in respect of
you, nor must you have acted in such a way as to trigger an Event of Default;
5.5.10 The telephone or electronic conversation in which you offer to open or close the Transaction must
not be terminated before we have received and accepted your offer; or
5.5.11 When you offer to open or close any Transaction, the opening of the Transaction must not result
in your exceeding any credit or other limit placed on your dealings. 5.6 We reserve the right to refuse any offer to open or close a Transaction larger than the Normal Market Size. Our quotation for a Transaction equal to or greater than Normal Market Size is not guaranteed to be within
any specific percentage of any Underlying Market or related market quotation, and our acceptance of your
offer may be subject to special conditions and requirements that we will advise to you at the time we
accept your offer. We will inform you of the Normal Market Size for a particular Instrument on request. 5.7 If, before your offer to open or close a Transaction is accepted by us, our quote moves to your advantage
(for example, if the price goes down as you buy or the price goes up as you sell) you agree that we may
(but do not have to) pass such price improvement on to you. 5.8 Where an Instrument trades on multiple Underlying Markets, one of which is the primary Underlying Market,
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 5
you agree that we may but are not required to base our bid and offer prices on the aggregate bid/offer
prices in the Underlying Markets. 6. Risk Warning
6.1 Trading in options and contracts for differences in foreign exchange, precious metals and commodities is
high risk and not suitable for everyone. You should carefully consider your investment objectives, level of
experience and risk appetite before making any decision to trade with us. Significantly, do not invest
money you cannot afford to lose. 6.2 There is considerable exposure to risk in any off-exchange transaction, including, but not limited to,
leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect
the price, or liquidity of the markets you are trading. Further details of the risk warnings are set out in the
Risk Warning. 7. Dealing Procedures
7.1 If a Transaction has been executed in whole or in part it will not be possible for you to cancel the
Transaction to the extent that the Transaction has been completed. 7.2 We reserve the right to limit the number of open positions you may enter or maintain in your Account. We
also reserve the right, in our sole discretion, to refuse to accept any Transaction opening a new position or
increasing an open position. 7.3 Electronic Trading: We are not obligated to accept, or execute or cancel, all or any part of a Transaction
that you seek to execute or cancel through an Electronic Trading Service. Without limitation of the
foregoing, we have no responsibility for transmissions that are inaccurate or not received by us, and we
may execute any Transaction on the terms actually received by us. 7.4 Agents: We will not be under any duty to open or close any Transaction or accept and act in accordance
with any communication if we reasonably believe that such agent may be acting in excess of its authority.
In the event that we have opened a Transaction before coming to such a belief we may, at our absolute
discretion, either close such a Transaction at our then prevailing price or treat the Transaction as having
been void from the outset. Nothing in this clause will be construed as placing us under a duty to enquire
about the authority of an agent who purports to represent you. 7.5 Infringement of Law: We will not be under any duty to open or close any Transaction if we reasonably
believe that to do so may not be practicable or would infringe any Applicable Regulation, law, rule, regulation or Term. In the event that we have opened a Transaction before coming to such a belief we may, at our absolute discretion, either close such a Transaction at the then prevailing bid price (in the case of
sell Transactions) or offer price (in the case of buy Transactions) or treat the Transaction as having been
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 6
void from the outset. 7.6 Situations not covered by this agreement: In the event that a situation arises that is not covered under
these Terms or the Contract Specifications, we will resolve the matter on the basis of good faith and
fairness and, where appropriate, by taking such action as is consistent with market practice and/or paying
due regard to the treatment we receive from any hedging broker with which we have hedged our exposure
to you arising from the Transaction in question. 7.7 Borrowing charges and transactions becoming un-borrowable: Where you have opened a Sell in respect of
a particular Instrument, we reserve the right to pass on to you any stock borrowing charges incurred by us.
If you do not pay any stock borrowing charges that become payable after you have opened such a
Transaction, or we are unable to continue to borrow that Instrument in the Underlying Market (and we give
you notice to that effect), we will be entitled to close your Transaction in respect of that Instrument with
immediate effect. This may result in you incurring a loss on the Transaction. Further, you agree to
reimburse us for any fine, penalty, liability or other similar charge (such as buy back fees) imposed on us
for any reason by any exchange, Underlying Market or any other regulatory authority that relates in any
way to your opening or closing a Transaction or any related transaction by us to hedge your Transaction. 7.8 In the event that you open a Transaction in relation to an Underlying Instrument that is a share, and that
underlying share becomes un-borrowable (either from the outset or our Brokers/agents have recall from us
a stock that we have already borrowed against) so that we are unable to hedge against losses that we may
incur in relation to that Transaction we may, at our absolute discretion, take one or more of the following
steps: 7.8.1 Increase your Margin requirements;
7.8.2 Close the relevant Transactions at such Closing Level as we reasonably believe to be
appropriate;
7.8.3 Alter the Last Dealing Time for the relevant Transaction. 8. Opening a Transaction
8.1 You will open a Transaction by ‘buying’ or ‘selling’. In these Terms a Transaction that is opened by: 8.1.1 ‘buying’ is referred to as a ‘Buy’ and may also, in our dealings with you, be referred to as ‘long’ or
‘long position’; and
8.1.2 ‘Selling’ is referred to as a ‘Sell’ and may also, in our dealings with you, be referred to as ‘short’ or
‘short position’. 8.2 A Transaction must always be made for a specified number of shares, contracts or other units that
constitute the underlying instrument.
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 7
8.3 Each Transaction opened by you will be binding on you notwithstanding that by opening the Transaction
you may have exceeded any credit or other limit applicable to you or in respect of your dealings with us. 8.4 When you open and when you close a Transaction, you may be required to pay us a Commission that is
calculated as a percentage of the value of the opening or closing Transaction (as applicable) or as an
amount per equivalent Instrument or Instruments on the Underlying Market or on any other basis agreed
between ourselves in writing. Our commission terms will be notified in writing to you, however, in the event
that we do not notify you of the commission terms, we will charge the standard commission rate as
published on our Website or, if no rate is published, 0.01% of the value of the opening or closing
Transaction (as applicable). 8.5 Unless we agree otherwise, all sums payable by you pursuant to this Agreement upon opening a
Transaction are due and must be paid upon the Opening Level of your Transaction being determined by us. 8.6 All fees payable pursuant to this clause and this Agreement will be subject to the provisions at clause 25 of
this Agreement. 9. Multiple Transactions
MetaTrader 4 (MT4)
9.1 In the case of trading on the MT4 platform, where you have entered a buy Transaction and you
subsequently open a sell Transaction in respect of the same instrument at a time when the buy Transaction
remains open, then: 9.1.1 If the size of the Sell order is less than the size of the buy Transaction, we will treat the offer
to sell as an offer to partly close the buy Transaction to the extent of the size of the sell
Transaction;
9.1.2 If the size of the sell Transaction is the same as the size of the buy Transaction, we will treat
the offer to sell as an offer to close the buy Transaction entirely;
9.1.3 If the size of the sell Transaction exceeds the size of the buy Transaction, we will treat the
offer to sell as an offer to close the buy Transaction entirely and open a sell Transaction
position equal to the amount of such excess. 9.2 In the case of trading on the MT4 platform, where you have opened a sell Transaction and you
subsequently open a buy Transaction in respect of the same instrument at a time when the sell Transaction
remains open, then unless you instruct us to the contrary: 9.2.1 If the size of the buy Transaction order is less than the size of the sell Transaction we will treat
the offer to buy as an offer to partly close the sell Transaction to the extent of the size of the
buy Transaction;
9.2.2 If the size of the buy Transaction order is the same as the size of the sell Transaction we will
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 8
treat the offer to buy as an offer to close the sell Transaction entirely;
9.2.3 If the size of the buy Transaction order exceeds the size of the sell Transaction we will treat
the offer to buy Transaction as an offer to close the sell Transaction entirely and open a buy
Transaction equal to the amount of such excess. 10. Closing a Transaction
10.1 In relation to trading on the MT4 platform, to close any Transaction in whole or in part you must enter into
a second Transaction in relation to the same Reference Asset as the first Transaction but you must sell if
the first Transaction was a purchase and you must purchase if the first Transaction was a sell. 10.2 In addition, when trading on the MT4 platform, we will net your first and second Transaction, and the
aggregate position shall be displayed on your trading platform. 10.3 Spreads, including market spreads, can and do widen significantly in some circumstances; they may not be
the same size and there is no limit on how large they may be. You acknowledge that when you close a
Transaction, the Spread may be larger or smaller than the Spread when the Transaction was opened. For
Transactions effected when the Market or Underlying Market of any Reference Asset is closed or in
respect of which there is no Market or Underlying Market for the Reference Asset, the bid and offer price
figures that we quote will reflect what we believe the market price in an investment would be at that time. Such figures will be set by us at our reasonable discretion. Our quotation is not guaranteed to be within
any specific percentage of the quotation of the Market or Underlying Market of the Reference Asset, and
the Spread quoted by us will reflect our view of prevailing market conditions. You agree not to use our bid
and offer prices for any purpose other than for your own trading purpose, and you agree not to distribute
our bid and offer prices to any other person whether such redistribution be for commercial or other
purposes. 10.4 If you approach us to close out a trade which has been entered into between us, we are under no
obligation to do this. Where we agree to do this, we will calculate the close out value of the trade based on
prevailing market conditions and may include associated costs arising from the close out in this figure. The
close out value may be due from you to us or from us to you depending on the trade and may be
substantial. 10.5 In addition to our rights at clause 13 of the Terms and our rights pursuant to clause 4.4 , we may close any
Transaction in our sole discretion at any time without notice in the event that: 10.5.1 If it is a ‘sell’ Transaction, and due to illiquidity in the relevant Reference Asset we are unable
to borrow a sufficient number of such Reference Asset to settle any underlying hedge position
in respect of the Transaction; or
10.5.2 If we are required, at any time, by a lender to return any Reference Asset borrowed by us which
relates to a Transaction and we are then unable to maintain a hedge position in respect of that
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 9
Transaction; or
10.5.3 If at any time we are otherwise unable to establish or maintain a hedge position or any other
hedging disruption occurs in respect of a Transaction or the continuation of any such hedge or
hedging disruption is likely, in our reasonable judgment, to become more burdensome to us. 10.6 With respect to any Transaction that is closed out by us pursuant to or as contemplated by the terms of
these Terms: 10.6.1 Except as may be otherwise specified in these Terms, the Closing Date will be the date
designated by us to you and at a closing price as determined by us;
10.6.2 No further payments or deliveries are required to be made on or after the Closing Date, except
for settlement payments as provided below; and
10.6.3 Any and all amounts payable by either party in settlement of such Transaction are immediately
due and payable. 10.7 Any and all obligations arising or existing between us as a result of the close-out of one or more
Transactions will be satisfied by the net settlement (whether by payment, set-off or otherwise) of all
amounts due and payable between us, and the net amount determined to be payable by either party will be
immediately due and payable. 10.8 In the event of any dispute regarding any transaction, we may in our absolute discretion cancel, terminate, reverse or close out the whole or part of any position resulting from and/or relating to such transaction. 10.9 Undated Transactions: Subject to these Terms and any requirement we may specify in relation to any
Linked Transactions, you may close an open Undated Transaction or any part of such open Undated
Transaction at any time. 10.10 Subject to these Terms, when you close an Undated Transaction, the Closing Level will be: 10.10.1 If you are closing an Undated Buy Transaction, the lower figure then quoted by us; and
10.10.2 If you are closing an Undated Sell Transaction, the higher figure then quoted by us. 10.11 Expiry Transactions: Unless otherwise informed, if you do not close an Expiry Transaction on or before the
Last Dealing Time then we will close your Expiry Transaction as soon as we have ascertained the price of
the Expiry Transaction. The price of the Expiry Transaction will be (a) the last traded price at or prior to the
close or the applicable official closing quotation or value in the relevant Reference Asset as reported by
the relevant exchange, errors and omissions excluded; plus or, as the case may be, minus (b) any Spread
that we apply when such an Expiry Transaction is closed. Details of the Spread that we apply when a
particular Expiry Transaction is closed are available on request. 10.12 It is your responsibility to make yourself aware of the Last Dealing Time and of any Spread that we may
apply when you close an Expiry Transaction.
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 10
10.13 We do not automatically roll over to the next contract period and those of your Transaction(s) which at the
end of its set contract period will expire automatically. You acknowledge that it is your responsibility to
make yourself aware of the next applicable contract period for a Transaction and that effecting the rollover
of a Transaction may result in you incurring losses on your account. Any agreement as to roll over is
entirely at our discretion and we reserve the right to refuse to rollover a Transaction or Transactions, despite any instruction you have given us. Where we do effect a rollover, the original Transaction will be
closed at or just prior to the Last Dealing Time and become due for settlement and a new Transaction will
be created; such closing and opening trades will be on our normal terms. 11. Aggregation of Orders
We reserve the right to aggregate the instructions we receive from our clients to close Transactions. Aggregation
means that we may combine your instruction with those of other clients of ours for execution as a single order. We
may combine your instruction to close with those of other clients if we reasonably believe that this is in the overall
best interests of our clients as a whole. However, on occasions, aggregation may result in you obtaining a less
favorable price once your instruction to close has been executed. You acknowledge and agree that we shall not
have any liability to you as a result of any such less favorable price being obtained. 12. Hedging Disruption
12.1 Notwithstanding anything to the contrary in these Terms, if we determine that a hedging disruption has
occurred, or may occur, including a hedging disruption which is a result of any actual or imminent delay, disruption, suspension, or reduction in any payment or settlement in respect of any transaction or asset we
may deem necessary to hedge our Transaction price risk. 12.2 Irrespective of whether such hedging disruption arises directly or indirectly from the failure of a hedging
counterparty to perform its obligations or otherwise, you will be liable to us for any increased costs or
expenses resulting from such hedging disruption (including any costs of unwinding, establishing or reꠓestablishing a hedge). We may, upon notification of such costs to you, deduct them from your account or
demand payment. If you fail to comply fully and by the required time with the obligation to make payment
this will constitute an event of default. 13. Market Suspension and Delisting
13.1 If at any time trading on a Market is suspended in any Reference Asset which is listed on a Market we shall
calculate the value of the Transaction with reference to the last traded price before the time of suspension, or a closing price as reasonably determined by us if no trading in that Reference Asset is undertaken
during the Business Day on which a suspension occurs. 13.2 In the event that the aforesaid suspension continues for five Business Days, we and you may in good faith
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 11
agree a Closing Date and a value of the Transaction. In the absence of such agreement, the Transaction
shall remain open in accordance with the provisions of this clause until such time as the suspension is
lifted or the Transaction is otherwise closed. During the term of a Transaction where a Reference Asset is
suspended we have the right to terminate the Transaction at our discretion and to amend or vary Margin
requirements and Margin rates. 13.3 If a Market on which a Reference Asset is principally traded announces that pursuant to the rules of such
Market the relevant Reference Asset has ceased (or will cease) to be listed, traded or publicly quoted on
the Market for any reason and is not immediately re-listed, re-traded or re-quoted on the Market or
quotation system located in the same country as the Market (or where the Market is within the European
Union, in any Member State of the European Union), or already so issued, quoted or traded the day on
which such event occurs, or (if earlier) is announced shall be the Closing Date. The closing price will be
such price as notified by us to you. 14. Payments
14.1 On each Payment Date you will, subject to the conditions precedent that: 14.1.1 No Event of Default (as defined below) with respect to the other party has occurred and is
continuing; and
14.1.2 No Early Termination Date (as defined below) has occurred or been effectively designated, make the payments specified due to us in respect of one or more Transaction(s) in the
currency and to the account specified by us in advance of such payment becoming due. 14.2 On each Payment Date each party’s obligation to make payment of any amount will be automatically
satisfied and discharged and replaced by an obligation upon the party by whom the larger amount would
have been payable to pay to the other party the excess of the larger amount over the smaller amount. If the
amounts payable by each party on any Payment Date are the same, then no payment shall be made by
either party on such Payment Date. 14.3 All payments made pursuant to a Transaction will be made without any deduction or withholding for or on
account of any Tax unless such deduction or withholding is required by any applicable law, as modified by
the practice of any governmental revenue authority, then in effect. If a party is required to deduct or
withhold it shall: 14.3.1 Promptly notify the other party;
14.3.2 Pay to the relevant authorities the full amount to be deducted or withheld promptly upon the
earlier of determining that such deduction or withholding is required or receiving notice that
such amount has been assessed against it;
14.3.3 Promptly forward to the other party an official receipt (or certified copy), or other
documentation reasonably acceptable to the other party, evidencing such payment to such
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 12
authorities; and
14.3.4 In addition to any payment to which the other party is otherwise entitled under the Transaction, pay to the other party such additional amount as is necessary to ensure that the net amount
actually received by the other party will equal the full amount the other party would have
received had no such deduction or withholding been required. 15. Settlement
Unless we have agreed otherwise in writing, settlement of transactions shall be on a delivery versus payment basis. All payments and other documents required to settle your transactions must be delivered by you in time to enable
us to complete settlement promptly. Where relevant documents and cleared funds are not held by us, we are not
obliged to settle any transaction. If either party defaults in paying any amount when it is due to the other, then
(unless otherwise agreed) interest will be payable by the defaulting party at the overdraft rate of the relevant
correspondent bank at which the default occurs. We may purchase investments to cover your liability to deliver
investments to us and may debit any of your accounts to cover any losses we suffer. In the event of any dispute
regarding any transaction, we may in our absolute discretion cancel, terminate, reverse or close out the whole or
part of the position resulting from such transaction. 16. Set-off
16.1 We may at any time, without notice to you, set-off any liability we have to you against any liability
(including without limit any loss) you owe to us or any Group Company, whether any such liability is present
or future, liquidated or un-liquidated, under these terms or not and irrespective of the currency or its
denomination. 16.2 If the liabilities to be set off are expressed in different currencies, we may convert either liability at a rate
of exchange which we determine to be reasonable for the purpose of set off. Any exercise by us of our
rights under this clause shall be without prejudice to any other rights or remedies available to us or any
Group Company under these Terms or otherwise. 17. Confirmations
17.1 After we have executed a transaction, we shall confirm the details of that transaction to you (the
confirmation may be in electronic format or made available on the Online Facility, in which case such
electronic format shall have the same effect as if served on you in written hard copy) as soon as possible
after execution. The content of our confirmations will, in the absence of a clear error, be deemed
conclusive and binding on you unless you object in writing to us as soon as possible, and at latest within
one Business Day of dispatch. Any error or inaccuracy relating to a confirmation shall not affect the validity
of the underlying Transaction. 17.2 Any dispute on the accuracy of the confirmation should be dealt with in accordance with the dispute
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 13
procedures contained in clause 35. 18. Manifest Error
18.1 We reserve the right to, without your consent, either void from the outset or amend the terms of any
Transaction containing or based on any Manifest Error. If, in our discretion, we choose to amend the terms
of any such Manifest Error the amended level will be such level as we reasonably believe would have been
fair at the time the Transaction was entered into. In deciding whether an error is a Manifest Error we shall
act reasonably and we may take into account any relevant information including, without limitation, the
state of the Underlying Market at the time of the error or any error in, or lack of clarity of, any information
source or pronouncement upon which we base our quoted prices. Any financial commitment that you have
entered into or refrained from entering into in reliance on a Transaction with us will not be taken into
account in deciding whether or not there has been a Manifest Error. 18.2 In the absence of our fraud, willful default or negligence, we will not be liable to you for any loss, cost, claim, demand or expense following a Manifest Error (including where the Manifest Error is made by any
information source, commentator or official on whom we reasonably rely). 18.3 If a Manifest Error has occurred and we choose to exercise any of our rights under clause 18.1, and if you
have received any monies from us in connection with the Manifest Error, you agree that those monies are
due and payable to us and you agree to return an equal sum to us without delay. 19. Margin Payments
19.1 We may enter into transactions in options, or contracts for difference which will, or may, result in you
having to provide margin payments, being a deposit of cash to cover any unrealized losses which have
occurred or may occur in relation to your investments. The orders for executions of transaction are strictly
based on “Straight through Processing” (STP) by which all margins provided are the ones directly from the
liquidity provider. 19.2 Payments may be required both on entering into a transaction and on a daily basis throughout the life of
the transaction if the value of the transaction moves against you. The movement in the market price of
your investment will affect the amount of margin payment you will be required to make. 19.3 To enter into a leveraged Transaction you may need to deposit money with us as Margin. Margin is
typically a relatively small proportion of the overall contract value. For example a contract trading on
leverage of 100:1 will require Margin of just 1% of the contract value. This means that a small price
movement in the underlying will result in large movement in the value of your trade – this can work in your
favor, or result in substantial losses. 19.4 Any requirement for Margin must be satisfied in such currency and within such time as may be specified by
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 14
us (in our absolute discretion) or, if none is specified, immediately. One Margin demand does not preclude
another. It is your responsibility to monitor your trading account and you should not rely on our right to call
you for margin as a means of monitoring your account. Margin calls are made as a matter of courtesy and
we are not obliged to make margin calls to clients. 19.5 You may lose your initial deposit and be required to deposit additional Margin in order to maintain your
position. If you fail to meet any Margin requirement your position will be liquidated and you will be
responsible for any resulting losses. 19.6 Margin may be provided in the form of cash or other assets acceptable to us at our discretion. 19.7 If you fail to provide Margin when required to do so we (or any applicable exchange, clearing house or
counterparty) may close out your positions and exercise the rights described in clause 10 above. Failure to
provide Margin may lead to us closing out any or all of your trading positions. We will have the right to do
this at any time when you fail to provide Margin. We will additionally have the right to close out your
positions in any other circumstances provided in these Terms. 20. Market Conduct
20.1 Notwithstanding any other provision of this Agreement, in providing the services, we shall be entitled to
take any action we consider necessary in our reasonable discretion to ensure compliance with Market
Rules, and the Money Laundering Requirements and all other applicable laws, rules, regulations and
regulatory decisions including selling or closing any or all Transactions that you may have open. 20.2 We may report to the relevant regulatory authority any Transaction entered into by you or on your behalf in
accordance with the Market Rules. 20.3 We may hedge our liability to you by opening analogous positions with other institutions or in the
Underlying Market. The result of our doing this is that when you open or close a Transaction relating to a
share or other Instrument with us, your Transactions may, through our hedging, exert a distorting influence
on the Underlying Market for that Instrument, in addition to the impact that it may have on our own prices. This creates a possibility of market abuse and the function of this Term is to prevent such abuse. 21. Improper Trading
21.1 We cannot and do not guarantee the speed at which our online trading platform (MT4) operates or that it
will not be subject to system or internet failure. To the fullest extent permitted under the law of
Autonomous Island of Anjouan, we exclude all liability for: (i) any direct or indirect loss or damage incurred
by you as a result of any delay or system suspension/default experienced by you, for however long, in your
use of our online trading platform; (ii) any direct or indirect loss or damage incurred by you by reason of
any improper, unlawful or unfair trading activity (as reasonably determined by GUDAX)
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 15
perpetrated by you or by any third party; (iii) any direct or indirect loss or damage incurred by you by
reason of a failure on your part to use the most current online trading platform. 21.2 Where we believe, in our reasonable judgment, that you (and/or other parties) may have engaged or may
be engaging in improper, unlawful or unfair trading activity, we may immediately suspend your (and/or
other) trading account(s) in order to investigate. 21.3 Latency trading is characterized by a high volume of transactions which are opened and closed within an
unusually short period of time as compared to the ‘average’ client, with a disproportionate number placed
advantageously between price of trade and price of Underlying Market instead of the ‘random distribution’ that would be expected when the trading platform is used ‘fairly’. Where we believe, in our reasonable
judgment, that latency in the trading platform is being unfairly exploited by you, we may at our absolute
discretion void all trades and return to you only funds deposited net of any earlier withdrawals – and then
close your account. 22. Expert Advisors
22.1 You may choose to trade on our online trading platform (MT4) using an Expert Adviser, being a robotic
algorithmic trading system, which trades the market on behalf of customers. Trading with an Expert
Adviser is inherently risky by virtue of the robotic nature of the trading system and we do not encourage or
endorse it as a practice. 22.2 Should you choose to trade using an Expert Adviser, to the fullest extent permitted under the law of
Autonomous Island of Anjouan, we exclude all liability for any direct or indirect loss or damage incurred by
you by reason of: (i) your use of an Expert Adviser or (ii) any fault or failure on the part of the Expert
Adviser. 23. System Maintenance
23.1 From time to time we will need to carry out certain system maintenance on the online trading platform. We
shall endeavor to do this out of trading hours when the market is closed but we reserve the right to
conduct such system maintenance, in our absolute discretion, at any time. 23.2 In the event that we need to conduct such system maintenance when the market is open, we shall notify
you of this but we shall not be liable for any direct or indirect loss or damage incurred by you by reason of
the system maintenance and/or any suspension of the online trading platform. 24. Events of Default
24.1 The occurrence of any one or more of the following in respect of either party (“Defaulting Party”) shall be
an Event of Default:
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 16
24.1.1 Either party does not make any payment when due under the Transaction and these Terms and
such failure is not remedied on or before the third Business Day after notice of such failure is
given to the party;
24.1.2 Either party shall be in default of any other obligation under the Transaction and these Terms), which if capable of remedy is not remedied within 30 days after notice by the other party;
24.1.3 Any representation or warranty given by you, us or any Credit Support Provider of either party
in clause 38 of these Terms or otherwise is, when given, incorrect or misleading in any material
respect;
24.1.4 Either party or its Credit Support Provider: 24.1.4.1 Is dissolved (other than pursuant to a consolidation, amalgamation or merger);
24.1.4.2 Becomes insolvent or is unable to pay its debts or fails or admits in writing its
inability generally to pay its debts as they become due;
24.1.4.3 Makes a general assignment, arrangement or composition with or for the benefit of
its creditors;
24.1.4.4 Institutes or has instituted against it a proceeding seeking a judgment of insolvency
or bankruptcy or any other relief under any bankruptcy or insolvency law or other
similar law affecting creditors’ rights, or a petition is presented for its winding-up
or liquidation, and, in the case of any such proceeding or petition instituted or
presented against it. Such proceeding or petition: a. Results in a judgment of insolvency or bankruptcy or the entry of an order
for relief or the making of an order for its winding-up or liquidation; or
b. Is not dismissed, discharged, stayed or restrained in each case within 30
days of the institution or presentation thereof;
24.1.4.5 Has a resolution passed for its winding-up, official management or liquidation
(other than pursuant to a consolidation, amalgamation or merger);
24.1.4.6 Seeks or becomes subject to the appointment of an administrator, provisional
liquidator, conservator, receiver, trustee, custodian or other similar official for it or
for all or substantially all its assets;
24.1.4.7 Has a secured party take possession of all or substantially all its assets or has a
distress, execution, attachment, sequestration or other legal process levied, enforced or sued on or against all or substantially all its assets and such secured
party maintains possession, or any such process is not dismissed, discharged, stayed or restrained, in each case within 30 days thereafter;
24.1.4.8 Causes or is subject to any event with respect to its which, under the applicable
laws of any jurisdiction, has an analogous effect to any of the events specified in
clauses 24.1.4.1 to 24.1.4.7 (inclusive); or
24.2 The occurrence of the following in respect of you or your Credit Support Provider (each respectively the
“Defaulting Party”) shall constitute an Event of Default:
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 17
24.2.1 Any sums due from you or your Credit Support Provider, whether such sum is due to us or to
any other person or entity, by way of borrowing or under any obligation of any description for
the payment of money on the part of you or your Credit Support Provider: 24.2.1.1 Are not paid when due and demanded nor within any applicable grace period; or
24.2.1.2 Become due and payable prior to the scheduled due date or become capable of
being declared, due and payable prior to the scheduled due date, in either case by
reason of default or event of default (howsoever described) on the part of the
Counterparty or its Credit Support Provider. 24.2.2 You or your Credit Support Provider shall be in default of any other obligation under: 24.2.2.1 Any Transaction now existing or hereafter entered into between us, which is: a. A rate swap transaction, basis swap, forward rate transaction, interest rate
option, foreign exchange transaction, cap transaction, floor transaction, collar transaction, currency swap transaction, cross-currency rate swap
transaction, currency option or any other similar transaction (including any
option with respect to any of these transactions); or
b. Which is a type of transaction that is similar to any transaction referred to in
clause 24.2.2.1(a) above that is currently, or in the future becomes, recurrently entered into in the financial markets, or
24.2.2.2 Any combination of these transactions. 25. Our Fees and Charges
25.1 Our fees and charges will be notified to you in writing from time to time. Charges and expenses incurred
by us pursuant to these Terms (including but not limited to applicable taxes and duties) are payable by you
and by such payment arrangements at such times as we shall determine. For transactions denominated in
foreign currency, charges may be levied on you in that currency at prevailing rates. You may incur costs or
taxes associated with your transactions that are not paid through us or imposed by us. 25.2 In the event that you have an Open Position at the daily close of business, we will charge you a Daily
Financing Fee. The basis of calculation of Daily Financing Fees is set out in the Contract Specifications. We may vary the method of calculating the Daily Financing Fees and/or commission. When we do so we
will give you notice in accordance with clause 38. 25.3 We may share fees and charges with a Group Company or third party and, where appropriate, we will
provide you with information on such fees and charges. Details of shared fees and charges will also be
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 18
made available to you upon request. 25.4 You acknowledge and agree that we may make or receive a fee, commission or non-monetary benefit to or
from a third party in connection with our service to you. Upon request, if you have been introduced to us
for trading purposes, we will provide further details of any fee, rebate, commission, widened spread, performance fee or management fee paid to third parties that help initiate, conclude or maintain a
business relationship between you and the firm, thus enhancing the service offered to you. 25.5 You acknowledge and agree that we may charge a USD 7 commission. 26. Inactivity Fee
26.1 Where no activity has occurred on your account for 180 calendar days or more (“qualifying charging
period”), your account will be deemed inactive. 26.2 Activity relates to the placing or closing of a trade, maintaining an open position, or deposit/transfer of
fund to your account. 26.3 In such cases, a monthly inactivity fee may be applied to your account at some stage in the future and in
accordance with the designated currency of your account. GUDAX will notify clients in advance
should such a fee become payable. 27. Our Authority and Our Duties
27.1 These Terms do not impose any obligation on us to enter into any transactions with you or to accept any
instructions and we are not obliged to give our reasons for declining to do so. We may accept and act
upon, without further enquiry, any instructions believed by us to be in good faith and on reasonable
grounds to be genuine. Nothing in these Terms shall oblige us to do anything that we believe to be contrary
to any Applicable Law and Regulations. 27.2 You acknowledge and accept that in the ordinary course of business, we will deal with you as principal and
that we may provide you with two-way price quotes where we acknowledge that if you are a Retail Client
that you may rely upon us to provide or display bid and offer prices which are the best available prices for
retail investors on a consistent basis. 27.3 While we seek to ensure that the prices we display are competitive, we are not able to give a warranty, express or implied, that the bid and offer prices displayed on our trading systems always represent the
best prevailing market prices for retail investors. Our quoted prices may reflect market volatility or
additional costs and charges which may result in an increase in the Spread as well as per transaction. 27.4 We may employ agents or contractors on such terms as we think fit.
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 19
27.5 Any information we provide to you relating to transactions is believed, to the best of our knowledge and
belief at the time it is given, to be accurate and reliable. No further representation is made nor warranty
given or liability accepted, as to its completeness or accuracy. Such information does not constitute an
assurance or a guarantee as to the expected outcome of any such transaction. 27.6 You should also be aware that market conditions and pricing may change between the time we provide you
with information and the time you approach us with a view to entering into a trade. 28. Exclusion of Liability/Indemnities
28.1 Nothing in these Terms will exclude or restrict any liability that we owe you under Applicable Law and
Applicable Regulations. Except to the extent that the same results from gross negligence, willful default or
fraud, we, our directors, officers, employees and agents shall not be liable for any loss resulting from any
act or omission made under or in relation to or in connection with these Terms or the solvency, acts or
omissions of any third party with whom we deal or transact business or who is appointed by us in good
faith. We will make available to you, when and to the extent reasonably so requested and at your expense, details of any rights that we may have against such person. 28.2 If any action or proceeding is brought by or against us, against or by a third party, in relation to any
transaction with or for you, you shall co-operate with us to the fullest extent possible in the prosecution or
defense of such action or proceeding. Except to the extent that the same results from gross negligence, willful default or fraud, you shall reimburse us and hold us harmless together with our Group Companies
and our directors, officers, employees or agents, on a full indemnity basis from and against all actions, claims, liabilities, losses, damages and expenses of any nature arising from us dealing with you pursuant to
these Terms. 29. Your Authority and Your Obligations
29.1 You represent and warrant to us from the date on which you agree to these Terms that: 29.1.1 Where you are a company or a partnership, you have full power and authority (corporate and
otherwise) to enter into the Transaction and to exercise your rights and perform your
obligations hereunder and have obtained all authorizations and consents necessary so to enter, exercise rights and perform obligations and such authorizations and consents are in full force
and effect;
29.1.2 Where you are an individual, you are of full age and sound mind and have full capacity to enter
into the Transaction(s) and to exercise your rights and perform your obligations. The normal
minimum age for trading in such transactions is 18 years of age;
29.1.3 The obligations expressed to be assumed by you under the Transaction are legal and valid
obligations binding on you in accordance with their terms;
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 20
29.1.4 All payments to be made by you under the Transaction may be made free and clear of, and
without deduction for or on account of any taxes whatsoever;
29.1.5 All information that is furnished in writing by or on behalf of you to us in respect of these
Terms is, as of the date such information is furnished, true, accurate and complete in every
material respect;
29.1.6 In entering into the Transaction you are not relying upon us in relation to any advice or forecast
or estimate of future trends in relation to interest rates or otherwise nor in relation to the fiscal
consequences of the Transaction;
29.1.7 You are acting for your own account, and have made your own independent decisions to enter
into the Transaction and as to whether the Transaction is appropriate or proper for you based
upon your own judgment and upon advice from such advisers as you have deemed necessary. You are not relying on any communication (written or oral) from us as investment advice or as
a recommendation to enter into the Transaction. It is understood that information and
explanations related to the terms and conditions of the Transaction shall not be considered
investment advice or a recommendation to enter into the Transaction. You understand that no
communication (written or oral) received from us can be considered to be an assurance or
guarantee as to the expected results of the Transaction;
29.1.8 You are capable of assessing the merits of and understanding (on your own behalf or through
independent professional advice), and understand and accept, the terms, conditions and risks
of the Transaction. You are also capable of assuming, and assumes, the risks of the
Transaction;
29.1.9 You are entering into the Transaction as principal (and not as agent or in any other capacity, fiduciary or otherwise); and
29.1.10 You are aware of all Applicable Regulations that apply to Electronic Trading Services that you
use and that your use of the Electronic Trading Services will comply with all Applicable
Regulations and this Agreement as amended from time to time. 29.2 Tax regulations may change at any time. You will be responsible at all times for the payment of all taxes
due and for providing any relevant tax authority with any information relating to your dealings with us. You
agree that if we provide you with any information or express any opinion in relation to the tax treatment of
your dealings with us it will not be reasonable for you to rely upon any such statement and it will not
constitute tax advice. 30. Authorized Third Party
30.1 We recognize that in some circumstances it may be necessary or desirable for you to authorize someone
to manage your account. You do so at your own risk and both you and the person you wish to authorize to
operate your account will be required to submit a signed form which is a type of Power of Attorney
document authorizing and appointing an Authorized Third Party to operate your account. 30.2 You will be liable for any act or omission by an Authorized Third Party, and we may rely on any instructions
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 21
given by the Authorized Third Party on your behalf. We are not responsible for monitoring the activities of
the Authorized Third Party. 30.3 If you have opened an account electronically, and we do not have an original of your signature, you will
need to provide an identity document such as a copy of your passport or driving license in order to be able
to appoint an Authorized Third Party. 31. Client Money
31.1 Any money received by us in respect of your account with us shall be treated as Client Money. 31.2 In relation to Client Money unless you notify us in writing or otherwise we will promptly pay any Client
Money received to our bank accounts. Interest will not be paid on the money held in the bank accounts and
by entering into this Agreement you acknowledge that you waive any entitlement to interest on such money. 31.3 The bank accounts will be pooled accounts and holds the Client Money relating to a number of clients. Claimants to money held in pooled accounts have a claim to a ratable proportion of the money held in that
pool. 31.4 GUDAX uses only its own funds for hedging and does not pass Client Money to hedging
counterparties or to any part of the business as working capital. GUDAX does not initiate
speculative positions in the market. 31.5 We may transfer any money we hold for you as Client Money (after deduction of any amounts permitted by
the terms of these Terms) to another legal entity (including any of our Group Companies) where we
transfer all or part of our business to that entity and your Client Money relates to the business transferred. Where we transfer your Client Money to another legal entity under this clause we shall ensure that such
Client Money will be held by that entity for you in accordance with this Agreement. 31.6 In the event that the account you hold with us is a joint account, we do exercise all due care and diligence
to ensure that all withdrawals are paid back to its source and to the particular party that initiated the
actual deposit. In case of profit payments and/or withdrawals, GUDAX may initiate payments to
any party to the joint account provided that it has received appropriate approval from the second party and
it is satisfied pursuant to its due diligence verification and checks. 31.7 You consent to us releasing any Client Money balances, for or on your behalf, from bank accounts and for
us to cease to treat as Client Money any unclaimed Client Money balance where: 31.7.1 It is permitted by law and consistent with the arrangements under which Client Money is held;
31.7.2 We have determined that there has been no movement on your balance for a period of six
years (notwithstanding any payments or receipts of charges, interest or similar items);
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 22
31.7.3 We have taken reasonable steps to trace you and to return the balance to you; and
31.7.4 We make and retain records of all balances released from our bank accounts in respect of your
Client Money. 32. Overnight Financing and Rollover
Rolling Daily Transactions and Undated Contracts for CFDs are available in a variety of Markets and Underlying
Markets. Each Market and Underlying Market has its own conditions and spread which may vary at our discretion. Such contracts automatically roll into the next trading session. A Daily Financing Fee debit/credit will be made to
your account if you hold a Transaction open from one trading session to the next. 33. Credit
Details of any credit arrangement that may be available to you are or will be set out in, and will be subject to, such
terms, conditions and limits as may be agreed in separate correspondence. We reserve the right to alter any credit
arrangements agreed with you at any time. You acknowledge that when you deal with us on credit, neither any limit
set on your account nor any amount of Margin you have paid puts any limit on your potential losses in respect of a
Transaction. You acknowledge and agree that your financial liability to us may exceed the level of any credit or
other limit placed on your account. 34. Conflicts of Interest
34.1 When we deal with you, we, a Group Company, or some other person connected with us, may have an
interest, relationship or arrangement that is material in relation to the Investment, transaction or Service
concerned. Conflicts of interest can arise in particular when we have an economic or other incentive to act
in a way that favors us or any of our Group Companies. 34.2 Consistent with our regulatory obligations we seek to ensure that any conflicts that arise between our
interests and those of our clients, or between clients, are properly managed. Our conflicts policy, which is
communicated to all relevant employees, identifies the types of conflict that may arise and provides
express instructions on the management of those conflicts. To this effect, we have a framework in place to
handle conflicts of interest, so that we act with an appropriate degree of independence from our own
interests when transacting with you or dealing on your behalf. 34.3 In some circumstances appropriate management of any conflict of interest and fair treatment of the
relevant parties may only be achieved by our declining to enter into transactions with you. 35. Complaints
If you have a complaint about our Services, you should direct that complaint to our client services department or to
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 23
our Compliance Department, who will investigate the nature of the complaint to try to resolve it. 36. Amendments
36.1 We may amend these Terms by giving you reasonable advanced written notice by post, email or on the
Online Facility explaining the details of the amendment due to take place. Where reasonable notice is
impractical (e.g. due to a sudden change in commercial terms with a liquidity provider or regulatory
changes) we reserve the right to provide notice of such change with immediate effect. 36.2 Each amendment will become effective on the date specified in the notice. Any amendment requested by
you must be agreed in a formal amendment agreement by us. Unless expressly agreed otherwise, an
amendment will not affect any outstanding Transaction or any legal rights or obligations which may already
have arisen. If you do not wish to accept any amendment made by us you may by notice to us close any of
your open Transactions and your account in accordance with these Terms. 37. Termination
37.1 Subject to clause 37.2 below, you may terminate this Agreement by written notice at any time. We may
terminate the Terms by providing you with at least thirty (30) days written notice of termination unless
circumstances require us to provide a shorter notice period. 37.2 We may terminate the arrangements set out in these Terms immediately and without notice to you if: 37.2.1 You admit to your inability to pay your debts as they fall due or enter into any scheme or
arrangement with your creditors or, in the case of a company, file or have filed against you a
petition for winding up, pass a resolution for winding up or have a receiver, liquidator, administrator or similar officer appointed over all or any part of your assets or undertaking or,
in the case of an individual, a bankruptcy petition is presented or a trustee in bankruptcy is
appointed or a protection order is made pursuant to Applicable Law;
37.2.2 You are, in our opinion, in material breach of the obligations owed by you, whether arising
under these Terms, any supplementary or separate terms that we have entered into with you in
respect of transactions in investments, the rules and regulations of any regulatory authority or
under Applicable Law; or
37.2.3 On the occurrence of a Force Majeure Event. 37.3 Termination will be without prejudice to any legal rights or obligations which may already have arisen. 38. Payments on Termination
38.1 The Calculation Agent, in good faith and acting reasonably, will determine an amount, if any, (the Closeꠓout Amount) that would be paid by (expressed as a positive) or to (expressed as a negative) the non-
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 24
Affected Party in consideration of an agreement between the non-Affected Party and a third party that
would have the effect of preserving for the non-Affected Party the economic equivalent of any payment in
respect of the Transaction that would, but for the occurrence of the Early Termination Date, have been
required after that date. 38.2 An amount (the “Termination Payment”) will be payable equal to the Close-out Amount plus any amounts
which have fallen due but remain unpaid as at the Early Termination Date owing to the non-Affected Party, and less any amounts which have fallen due but remain unpaid as at the Early Termination Date owing to
the Affected Party, together with, to the extent permitted under Applicable Law, any interest owing
pursuant to the terms of these Terms. 38.3 If the Termination Payment is a positive number, the Affected Party will pay it to the non-Affected Party; if
it is a negative number then the non-Affected Party will pay it to the Affected Party. 38.4 The Termination Payment will, at the option of the non-Affected Party, be reduced by its set-off against
any amounts payable (whether at such time or in the future or upon the occurrence of a contingency) by or
to, as appropriate, the non-Affected Party (irrespective of the currency, place of payment or booking
office of the obligation) under any other agreement(s) between the parties or instrument(s) or
undertaking(s) issued or executed by one party to, or in favor of, the other party. 38.5 The parties agree that an amount recoverable under this clause 38 is a reasonable pre-estimate of loss
and not a penalty. Such amount is payable for the loss of bargain and the loss of protection against future
risks and except as otherwise provided in these Terms neither party will be entitled to recover any
additional damages as a consequence of the occurrence of the Early Termination Date. 38.6 In determining the Close-out Amount, the Calculation Agent may consider any relevant information,
including, without limitation, one or more of the following types of information: 38.6.1 Quotations (either firm or indicative) for replacement Transactions supplied by one or more
third parties that may take into account the creditworthiness of the non-Affected Party at the
time the quotation is provided and the terms of any relevant documentation, including credit
support documentation, between the non-Affected Party and the third party providing the
quotation;
38.6.2 Information consisting of relevant market data in the relevant market supplied by one or more
third parties including, without limitation, relevant rates, prices, yields, yield curves, volatilities, spreads, correlations or other relevant market data in the relevant market; or
38.6.3 Information of the types described in clause 38.6.1 or 38.6.2 above from internal sources if that
information is of the same type used by the non-Affected Party in the regular course of its
business for the valuation of similar transactions. 38.7 Without duplication of amounts calculated based on information described in clause 38.6.1, 38.6.2 or
38.6.3 above, or other relevant information, and when it is commercially reasonable to do so, the
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 25
Calculation Agent may in addition consider in calculating the Close-out Amount any loss or cost incurred
in connection with the non-Affected Party terminating, liquidating or re-establishing any hedge related to
the Transaction. 39. Calculation Agent
We shall be the Calculation Agent. Whenever the Calculation Agent is required to act or exercise judgment in any
other way, it will do so in good faith and in a commercially reasonable manner. 40. Your Information
40.1 We will only use personal data to allow us (which for the purposes of the following permissions will include
any Group Company) to provide the services to the Client set out herein, to assess our risks in providing
those services and to enable us to enforce our rights under these Terms if necessary. This may involve
passing personal data to third-party service providers or our agents, on the understanding that they keep it
confidential. We may need to give our auditors, professional advisers, agents or subcontractors’ access to
personal data or anyone who is interested in our business. 40.2 We may send personal data to jurisdictions which may not have an equivalent standard of data privacy
laws as that in Autonomous Island of Anjouan. Where we do this, we will take appropriate steps to protect
personal data. You may access our full privacy commitment which is available on our Website or on
request from your point of contact or from our data protection officer. 40.3 We may conduct searches through credit and identity-referencing agencies and other sources of
information and use scoring methods to verify your identity and credit rating. A record of this process will
be kept and may be used to help other companies verify your identity. 40.4 We may from time to time – by telephone, email or other electronic communication, fax or post – provide
you with information relating to other services that we, any Group Company or selected third parties
connected with our business can offer. You agree that we may call upon you at a reasonable hour or
otherwise communicate with you without an express invitation. 40.5 For the purposes of this clause 40 “your information” includes information about your transactions. 40.6 If you would like a copy of the information we hold about you, please write to us at the address set out for
notices and correspondence in clause 1.1. 41. Monitoring and Recording
Emails sent by you may be monitored and telephone conversations between us may be recorded. Recordings
remain our sole property and may be used by us in evidence in the event of a dispute.
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 26
42. Communications (including electronic communications)
42.1 Unless otherwise agreed or where Applicable Regulations require otherwise, we will communicate with you, and send documents and other information to you, in Autonomous Island of Anjouan. Unless otherwise
agreed or where Applicable Regulations require otherwise, you agree to communicate with us, and send
documents and other information to us, in Autonomous Island of Anjouan. 42.2 Unless otherwise agreed, you accept that we may communicate with you by post, telephone, facsimile, electronic mail or through the Online Facility in order to provide you with dealing services or for any other
related purpose. 42.3 Any notice or other communication will be required to be given in writing under this Agreement and shall: 42.3.1 In the case of notices or other communications to be delivered personally, sent by pre-paid
first-class post, recorded delivery or by commercial courier, fax or email by you to us, such
communication should be made to your usual point of contact or for the attention of the
Managing Director, GUDAX using the contact details provided in these Terms;
42.3.2 In the case of notices or other communications to be delivered personally, sent by pre-paid
first-class post, recorded delivery or by commercial courier, fax or email by us to you we will
do so to such address (including a fax number or an email address) as you may specify. You
are responsible for notifying us of any changes to such contact details and we shall be entitled
to serve notice on you (including the issue of legal proceedings) using the last known contact
details that you have provided to us for the purposes of these Terms; or
42.3.3 In each case, as otherwise specified by the relevant Party by notice in writing to the other Party. 42.4 Any such notice or other communication shall be deemed to have been duly received: 42.4.1 If delivered personally, when left at the address and for the contact referred to in this clause;
42.4.2 If sent in Autonomous Island of Anjouan by pre-paid first-class post or recorded delivery, at
9am (Autonomous Island of Anjouan Time) on the second Business Day after posting;
42.4.3 If delivered by commercial courier, on the date and at the time that the courier’s delivery
receipt is signed;
42.4.4 If delivered by fax or email, at the time of transmission (unless the sender receives an
automated response which indicates that the notice in question was not received by the
intended recipient, in which case such notice shall not be deemed to have been received);
42.4.5 If delivered on the Online Facility, upon it being uploaded and available to you. 42.5 For the service of any proceedings or other documents in any legal action, any statutory provisions in the
relevant jurisdiction shall prevail.
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 27
43. Intellectual Property
All intellectual property rights in the Online Facility, any advertising material issued by or on behalf of us, all
information, materials, prices or charts, business methods, databases or settlement specifications relevant to this
Agreement of otherwise used or arising in connection with this Agreement will remain our property or any third
party which provided it to us and you will have no rights to distribute, republish, copy, reproduce, sell, sub-license
or otherwise transfer or disseminate any of the foregoing unless otherwise expressly agreed by us in writing. 44. Third Parties’ Rights
44.1 The provisions of this Agreement will not be enforceable by any person (other than the Custodian or its
affiliates) who is not a party to it, but this does not affect any right or remedy of a third party that exists. 44.2 We may cancel any instructions previously given by you provided that we have not acted on your
instructions. 44.3 If a transaction has been executed, in whole or in part, it will not be possible for you to cancel the Order to
the extent that the transaction has been executed. 45. Website
We have taken reasonable measures to ensure the accuracy of the information on the Website. The content on the
website is subject to change at any time without notice. 46. Severability
Each provision of these Terms is severable. This means that if any provision of these Terms is or becomes invalid,
illegal or unenforceable or contravenes Applicable Regulations, the remaining provisions shall not be affected and
shall remain in full force. 47. Force Majeure
We shall not be responsible for or liable to you for any liability, loss, damage, cost or expense of any nature
whatsoever incurred or suffered by you or any person claiming through you as a result of any Force Majeure Event. 48. Governing Law and Jurisdiction
These Terms and any non-contractual disputes or claims arising under them and all transactions under or pursuant
to them are governed by and shall be construed in accordance with the laws of Autonomous Island of Anjouan, and
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 28
the courts of Autonomous Island of Anjouan have exclusive jurisdiction. 49. Schedule 1: Definitions Schedule
● Applicable Law – the laws of Autonomous Island of Anjouan. ● Applicable Regulation – for the purposes of these Terms, applicable regulations shall include the rules of any
other relevant regulatory authority or exchange and any applicable laws and regulations in force from time to
time. Where these Terms conflict with Applicable Regulations, the latter shall prevail. ● Business Day – a day (other than a Saturday or Sunday) on which banks generally are open for business. ● Calculation Agent – GUDAX. ● Client Money – money of any currency belonging to you that we receive or hold for you, or on your behalf in
the course of providing the Services, that we treat as client money held in a bank account. ● Closing Date – the date on which the close-out of an open Transaction is effective. ● Closing Level – the level at which a Transaction is closed. ● Contract Specifications – the section of our Website designated as the “Contract Specifications” as
amended from time to time. ● Credit Support Provider – with respect to the Counterparty, a party providing credit support in respect of the
obligations of the Counterparty. ● Daily Financing Fee – the charge which we apply daily to the Open Position. Details of the Daily Financing
Fees are set out in the Contract Specifications. ● Electronic Trading Services – any electronic services (together with any related software) including without
limitation trading, direct market access order routing or information services that we grant you access to or
make available to you either directly or through a third-party service provider, and used by you to view
information and/or enter into Transactions. ● Expiry Transaction – a Transaction which had a set contract period at the end of which the Expiry
Transaction expires automatically. ● Force Majeure Event – an event which is beyond the reasonable control of an affected party or the
reasonable control of its suppliers and contractors including without limit any Market Disruption, acts or
restraints of government(s) or public authorities, war, derelict weapons of war, nuclear, radioactive, biological, chemical, biochemical or electromagnetic weapons or contamination, revolution, strikes, lock¬outs or other
forms of industrial action, fire, flood, natural disaster, explosion, unavoidable accidents, terrorist action, failure
of a utility service or transport network, the suspension or limitation of trading by any execution venue, or any
breakdown, failure, defective performance or malfunction of any telecommunications, settlement or other
equipment or systems. ● Financial Instrument – options and contracts for difference in foreign exchange offered for trading by GUDAX
Prime Limited pursuant to this agreement. ● Group – in relation to GUDAX, that company, any subsidiary or any holding company from time to
time of GUDAX and any subsidiary from time to time of a holding company of GUDAX. Each company in a Group is a member of the Group. ● Group Company – in relation to a company, any member or/and affiliate of its Group. ● Last Dealing Time – the last day and time before which a Transaction may be dealt in, as set out in the
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 29
customer account application otherwise notified to you, or otherwise the last day and (as the context requires)
time on which the underlying instrument may be dealt in on the relevant Underlying Market. ● Linked Transaction – two or more Transactions in respect of which we agree not to call for, or apply, the full
amount of Margin as a result of the relationship between such Transactions. ● Manifest Error – a manifest or obvious misquote by us based on a price source on which we have relied in
connection with any Transaction, having regard to the current market conditions at the time a Transactions is
entered into, as determined by us. ● Margin – a deposit of funds or collateral acceptable to us to secure your liability to us for any losses which
may be incurred in respect of the transaction or where we determine in our sole and absolute discretion that
additional security is required from you where there is adverse movement in the price of a transaction. ● Market – any market subject to government or state regulation with established trading rules and trading
hours including a Market. ● Market Disruption – any circumstance in which we reasonably believe the relevant market or exchange
relating to a Transaction, our matching contract with our counterparty or any relevant foreign exchange
related product is suspended, closed, materially impaired or cannot be relied upon. ● Market Rules – the rules, regulations, customs and practices from time to time including any exchange, clearing house or other organization or market involved in the conclusion, execution or settlement of a
Transaction or any matching contract we enter into with counterparty. This includes any exercise by any such
exchange, clearing house or other organization or market of any power or authority conferred on it. ● Market Spread – the difference between the bid and offer prices for a Transaction of equivalent size in an
instrument, or a related Instrument, in the Underlying Market. ● Money Laundering Requirements – All applicable anti-money laundering laws and regulations to which GUDAX
Prime Limited and you are subject. ● Normal Market Size – the maximum number of stocks, shares, contracts or other units that we reasonably
believe the Underlying Market to be good in at the relevant time, having regard, if appropriate, to the
exchange market size set by the Stock Exchange or any equivalent or analogous level set by the Underlying
Market on which the relevant instrument is traded. ● Online Facility – Our website, online trading platform and account review facility. ● Open Position – a Transaction which has not been closed in whole or in part under this Agreement. ● Payment Date – the date on which you will settle the amount due to us under a Transaction(s) in the currency
and to the account specified by us to you in advance of such payment becoming due. ● Reference Asset – property of any description or an index or other factor designated in a CFD or Margin
transaction to which reference is made to fluctuations in the value or price for the purpose of determining
profits or losses under the CFD or Margin transaction. ● Risk Warning – the risk warning provided on the Website. ● Rolling Daily Transaction – a Transaction which does not automatically expire at the end of the Business Day
but are automatically ‘rolled over’ to the next Business Day. ● Spread – the difference between the lower and higher figures of a quoted two-way price for an Investment. ● Termination Payment – an amount payable by you to us in accordance with clause 38. ● Transaction – a transaction in options, futures and contracts for difference in foreign exchange, precious
metals or commodities entered into between you and us including any transaction liable to Margin, unless
otherwise stated.
GUDAX (L15883 / GUDAX) www.gudax.com [email protected]
Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. 30
● Undated Transaction – a Transaction with an indefinite contract period that is not capable of expiring
automatically. ● Undated Buy Transaction – a Transaction to buy with an indefinite contract period that is not capable of
expiring automatically. ● Undated Sell Transaction – a Transaction to sell with an indefinite contract period that is not capable of
expiring automatically. ● Underlying Market – means the exchange and/or other similar body and/or liquidity pool on which an
Instrument is traded or trading in that Instrument as the context requires. ● Website – https://www.gudax.com/